Auto transition JSM issue by Jira software issue transition

Guy Plotnik_7k49wa

I'm trying to transition an issue in JSM when the linked issue in JIRA software is transitioned to "done". 
I used a webhook, so that the webhook is triggered when the JIRA software issue is transitioned to "Done" and sends its key.
On the JSM there's an automation to catch the webhook and the trigger is activated as expected. 
The problem is that in both JSM and Jira software, the linked issue's key cannot be access or passed.
I tried smart values and even basic JQL like "issue in linkedIssues("<linked Issue Key>")" and it doesn't work.
If anyone knows how to solve it or to make this automation work in different methods it will be very helpful.

Alex Koxaras -Relational-

Hi @Guy Plotnik and welcome to the community,

You don't have to use a webhook. You can do the following:

But you have to set the scope of the rule to "multiple projects", to which you will choose the software project, as well as the JSM project. This can be set up by the global automation (cog wheel > system > automation)