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Automation made to calculate total project hours via Atlassian Knowledge Article not working

Faizan Iftikhar

Dear Members,

Good Day!!

I have made rule with the help of Knowledge Article but not working, PFB link.

Have converted 99 Hrs. to seconds but the condition not matching. PFB screenshot... Need your input to settle it, please. Using Jira Service Management-SAAS

https://confluence.atlassian.com/jirakb/how-to-get-total-time-logged-into-an-issue-using-automation-for-jira-1115672355.html

Accepted answers

All comments

Bill Sheboy

Hi @Faizan Iftikhar

What does not work as you expect? For example, if you write that smart value to the log before the condition test, does it contain a value greater than you expect?

I tried this and it worked for me.

Kind regards,
Bill

Faizan Iftikhar

Hi @Bill Sheboy

Thanks for your reply...

Objective:

When project crossed hours limit email generated

Problem facing:

Have set rule limit of 99 hours in seconds, have tested the rule by adding hours in project but it is not generating email notification . PFB snap for reference