Hi there,
When an Agent hits create and chooses an issue to create "Problem" for example, Organisations is always a field at the bottom of the Create Issue screen.
When I go in a check the fields it is on the far right hand side to NOT display on the forms and it doesn't show on the Request form (when I tested it on the portal).
Not sure why I am stuck with that field even though I have dragged it off in the Issue view form setup.
Am I missing something about getting rid of it.