I am trying to create an automation for when any tasks or sub tasks are moved to "in progress" the parent issue or epic also transitions to "in progress". I have created the automation rule seen in the picture but I made it live and it does not work. Can anyone help me figure out what it is not working?
Hi @Collista Lewingdon ,
here is one example of a solution. Note the way it is constructed if a subtask is moved to In progress then it's parent story will move to In progress which in turn will cause the Epic to move to In progress. Maybe that is desired and maybe not.
Hello @Collista Lewingdon
Did you try moving a Sub-task to In Progress? And try moving a child issue of an Epic to In Progress?
What is shown in the Audit Log for the rule when it executes? Are the results different depending on which type of issue you change?
Why do you have the "And:Sub-tasks match Status='In Progress' " condition?
I am trying to get the parent task (either a task or an epic) to match the status of the child-tasks (either a task or sub-task) to match. Meaning when a child tasks moves from "to do" to "in progress" I would also like the parent task to transition to the same status.
It doesn't even run anything, hence it doesn't work.
When a parent status does not equal "in progress" but the child tasks do equal "in progress" I want the automation to switch the parent status.
Also, if you want the status to simply "follow" the child then use "copy from trigger issue" rather than specifically choosing In progress status.
Is this automation for issues in a Company Managed project or a Team Managed project?
Do you want the parent to transition to In Progress if any one of its children transition to In Progress, or do all the children need to be In Progress?
You said the rule doesn't run anything. The Audit Log for the rule should at least show you that the rule was triggered if you transitioned an issue to In Progress in the associated project, and if the rule is turned on and published. Did you transition an issue to In Progress in the related project? Can you show us the Audit Log screen?
I completely duplicated this automation. Enabled the automation. Made sure it is enabled in the project and STILL it does not seem to work. The audit report makes it seem like it doesn't even work. Any ideas?
Please confirm - this rule is set to run against a specific project, and in that project you transitioned an issue to the In Progress status, and the issue you transition was a sub-task.
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