Calculating priority automatically

Dominik Kulbe

Hello Guys,

 

i want to calculating the priority automatically in our Jira Cloud Projekt. We are running on the latest version.

i found this tutorials: 

https://confluence.atlassian.com/servicedeskcloud/automating-the-calculation-of-priority-based-on-impact-and-urgency-values-on-issue-creation-827107708.html

https://support.atlassian.com/jira-service-management-cloud/docs/create-an-automation-rule-to-prioritize-your-service-desks-incident

But the point "Select Custom rule." is not there anymore. It looks like it has been restructured.

Can someone please help me?

Regards
Dominik

Lisa Förstberg_ov9lib

Might be legacy wordings in that article. Choose "add rule" and you should be alright.

Good luck

/L