Automation to use Jira Group Name for an insight attribute value

Ste404

Hi all,

I have a form that all in one I am hoping to create a Jira group, then an insight object and use that brand new Jira group name all in the one automation step.

I have the form working except for the group name.

Basically the Jira group name is entered, the insight object name is entered and some other text fields populated.

When the form is submitted and approved, the Jira group is created, the insight object is created but the automation fails whenever I have the group attribute being populated.  

I have the name of the group and was just trying to update the insight object with the group name that was captured in the customfield at the start of the form.

Is this at all possible to do in one step or is the group name going to be the deal breaker and has to be added in manually within insight.

Joseph Chung Yin

@Ste404 -

In your automation rule where you update the insight object attribute, are you using the "Edit Insight field attributes action?

What does the audit log stated on your rule error?  Have to try to debug your automation rule by 1) Finding the smart value for your custom field value - https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/, then 2) debug your rule by manually adding the hint to rule audit log - https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Please provide the error that you are seeing, so we can assist further.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.