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Moving cards on sprint boards

Reihane hashemi

Hello, I have a problem with my user cards movement on my sprint boards.

I think it's not about workflows but permissions, because I can move my own cards in the same sprint board and of course all the cards at that board follow one workflow. also I have conditions for assignee, administrators and reporters (using 'any of the following conditions').

I checked the permissions too and the other users had the permission to move the cards too.

here is an example: I have a project named : 'model development'. on this board there are 2 epics that I want to keep them in 'To Do' column. but the subtasks, tasks and some stories on these epic should move in columns. I change the status to ' in process' or other status and it set all well but it doesn't move on the board.

thank you for your time

regards

Reihane Hashemi

Accepted answers

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Trudy P Claspill

Hello @Reihane hashemi

Welcome to the community.

Issues display in the columns of a board based on the mapping of Statuses to Columns. Click on the ... button in the upper right corner of the board and select Board Settings. On the next page select Columns. That will show you the Statuses mapped to the Columns of the board. If viewing that does not reveal the solution to you, please share the following

- a screen image of the Columns screen

- a screen image of the board pointing out the issues that you think are in the wrong column.

- a screen image of the details of one of those issues, showing at least the issue key and the status of the issue.

Reihane hashemi

hi, thank you

yeah I checked it before but everything seems okay.

the screen below is my columns order:

my board columns order.png

these are my epics that I want to keep them in 'to do' column.

my epics.png

this is one of my epics. the red ones are my own tasks and the yellow ones are for someone else. most of them are not in 'to do/to study' statues.

in the epics.png The yellow ones don't show up in their own columns.

but the red ones do. as the screen below:

my subtasks on the sprint board.png

all the settings are the same but still can't see them on my board.

and finally, thank you for your responding and your time.

Trudy P Claspill

Hello @Reihane hashemi

What you are showing in the last image is a board where the Swimlanes have been set to Stories. In that case you will see only the Sub-tasks displayed as cards in the board Columns. Each Story (parent issue) will be shown as a heading above its child sub-tasks.

Reihane hashemi

yeah, you are right but the problem is that only my stories show up as headings and have their subs but about other users stories, non of them show up at all

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