nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

"members" renders a blank page

Chris_wm75qj

When I access https://admin.atlassian.com/o/.../members I get a blank page with these JS errors. What am I doing wrong? Thanks

Firefox console:

Some cookies are misusing the recommended “SameSite“ attribute 9
Cookie “__awc_tld_test__” has been rejected for invalid domain. vendors~app.d772d672d4230c8b8b4e-9.js:295:1031
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/vendors~app.2e1ec08034240036e91e-9.css
Source Map URL: vendors~app.2e1ec08034240036e91e-9.css.map
Loading failed for the <script> with source “https://js-agent.newrelic.com/nr-spa-1071.min.js”. members:1:1
Cookie “__awc_tld_test__” has been rejected for invalid domain. analytics-web-client.with-deps.amd.min.js:8:1031
Timer “🚛🤚 pick loader” already exists. 2 app.7fcfaefccfd294b3c4e0-9.js:259:11113
Timer “🚛🤚 pick loader” already exists. app.7fcfaefccfd294b3c4e0-9.js:259:11113
WidthDetector will be deprecated, please use WidthObserver from @atlaskit/width-detector instead. vendors~app.d772d672d4230c8b8b4e-9.js:203:76511
🚛🤚 pick loader: 133.34ms - timer ended app.7fcfaefccfd294b3c4e0-9.js:259:10884
🚛🤚 pick loader: 50ms - timer ended app.7fcfaefccfd294b3c4e0-9.js:259:10884
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js
Source Map URL: vendors~app.d772d672d4230c8b8b4e-9.js.map
Timer “🚛🤚 pick loader” doesn’t exist. 3 app.7fcfaefccfd294b3c4e0-9.js:259:10884
Source map error: Error: request failed with status 404
Resource URL: https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js
Source Map URL: app.7fcfaefccfd294b3c4e0-9.js.map
TypeError: t[(t.length - 1)] is undefined
getMostRecentDuration https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
reportMostRecentLoadTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
stopTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
checkLoading https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
componentDidUpdate https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
Vi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
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Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
unstable_runWithPriority https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:10
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Dc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Nc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Sc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
ec https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
sa https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
Ember 2
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
y https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:295
Ember 2
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Ember 2
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
complete https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
start https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
t https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
getObservableFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
getResultsFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
v https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryByPolicy https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
w https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryObservable https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
onSubscribe https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
s https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
e https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
startQuerySubscription https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
getExecuteResult https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
execute https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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b https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
O https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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vendors~app.d772d672d4230c8b8b4e-9.js:203:76511
Uncaught (in promise) TypeError: t[(t.length - 1)] is undefined
getMostRecentDuration https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
reportMostRecentLoadTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
stopTiming https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
checkLoading https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
componentDidUpdate https://admin.atlassian.com/assets/app.7fcfaefccfd294b3c4e0-9.js:210
Vi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
qi https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
unstable_runWithPriority https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:10
Pc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Dc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Nc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
Sc https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
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sa https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:374
onNewData https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
Ember 2
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next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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O https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
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Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
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next https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
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Ember 2
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
Z https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
s https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:295
Ember 2
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e https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
i https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
e https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
complete https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
start https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
t https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:124
getObservableFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
getResultsFromLink https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
v https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryByPolicy https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
w https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
fetchQueryObservable https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:188
u https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
reobserve https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
onSubscribe https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:86
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value https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:109
startQuerySubscription https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
getExecuteResult https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
execute https://admin.atlassian.com/assets/vendors~app.d772d672d4230c8b8b4e-9.js:131
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app.7fcfaefccfd294b3c4e0-9.js:210:36645
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://o55978.ingest.sentry.io/api/5988897/store/?sentry_key=995e3a59ddd340719c0762463958a517&sentry_version=7. (Reason: CORS request did not succeed). Status code: (null).
IndexedDB timed out. 5 vendors~app.d772d672d4230c8b8b4e-9.js:203:76511

Accepted answers

All comments

Manish Ranjan

@Chris Please check if your team is using https://marketplace.atlassian.com/apps/1213685/secure-admin-for-jira?tab=overview&hosting=datacenter

Chris_wm75qj

There are no extensions installed.

Fabio Racobaldo _Catworkx_

Hi @Chris ,

please could you try to use another browser and verify that your issue persist? We need to be sure that is a server side error.

Another check is to clean your browser cache and retry.

Fabio

Manish Ranjan

It appear to be restricted by CORS Policy from error:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://o55978.ingest.sentry.io/api/5988897/store/?

Could you share, what type of installation you have?

Chris_wm75qj

Indeed. When I use Vivaldi which does not protect privacy as fierce as Firefox this view works. Ok, then have to use a less secure browser for administrative things, weird but ok. Thanks for the hint. Did not suspect at all there would be difference.

Fabio Racobaldo _Catworkx_

Here a list of supported browser https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/

All other browsers can generate issues.

Ciao,

Fabio

Chris_wm75qj

I use Firefox on Ubuntu.

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