If the ticket is in the Ready for test status , there is no availability to change the sprint or estimation or something else , everything went gray , but in the other statuses it works normally , Can you help me with that?
Hi @Anush Chatikyan
You have to check within the workflow, that status' properties. You might have the jira.issue.editable permission set to false. Read more here:
https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/
Let me know if that helps.
It worked thank you so much for help, will add also this link for further help forothers, https://confluence.atlassian.com/servicedeskcloud/working-with-workflows-1097176459.html
@Anush Chatikyan I'm glad this helped you! Kindly mark my answer as accepted in order to help others with similar questions. Thank you!
@Alex Koxaras -Relational- Done
It looks like you're new here. Sign in or register to get started.
