Jira Automation - when issue is created, need to notified with the email, for the assignee or the request participants, can you help me create the automation for that ?
Hi @NANDHANA_VAZ ,
To create automation,
Go to project settings --> automation, Then click Create Ruleselect New trigger == Issue created, click Saveselect Add component == New action and then select Send EmailIn TO field, select reporter, request participants or any other required fields.Add a subject and Content to the email and click SaveGive a name to your automation and click "Turn it ON"
I have the did the automation, but getting error continuously , please find the screenshot below
@NANDHANA_VAZ
What is the error ? Also please paste the text added in subject and content section.
this the error, please advise?
Hi, @NANDHANA_VAZ !
I`m not so good at automation, but I have an alternative suggestion. We at the SaaSJet team have developed a Business Process Manager add-on that helps to automate procedures and standardize instructions for every process in your company.
So, you need to create a process Template , and several steps with a form that will be a Jira issue.
You can start a process manually or set a schedule. In this case, the system will automatically create a new issue. In both cases, the assignee will be notified via email and Jira notification.
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