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How to make the completion of a custom field mandatory?

SEBOT

Hi all. I have configured a custom field for my project, and have set it as "required" - it shows as required in "Issues/Field Configuration".

However, when an issue is created, it is still possible for the user to leave this field blank.

I have gone through all the guidance and haven't been able to find out why; my desired outcome is that it is not possible to create an issue without the custom field being completed.

I have managed to work around the issue by using a validator on each transition within the workflow that blocks transition if the field is not completed, but this is inelegant and cumbersome because I have to add the validator to each transition.

Can anyone tell me what I'm doing wrong?

Many thanks

Accepted answers

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John Funk

Hi Peter,

If you make it Required in the Field Configuration, that should do the trick. However, you might have multiple Field Configurations in your scheme for that project (different FCs for different Issue Types).

Can you share a screenshot of the FC where it is marked required? And also your FC Scheme?

SEBOT

Hi John. I've created a specific field configuration scheme for this project. Here's the field configuration; these are all the screens that are used in the project

uk tech team.png

SEBOT

And here's the field configuration scheme

uk tech team.png

John Funk

And you are sure that the scheme is attached to the project?

If so, can you share a screenshot of your create screen with the field in it?

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