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Automation rule: copy parent value from cascading select fields to subtask

Jonathan_ugu3v4

for some reason it's not possible to select a cascading select field as I can select any other standard fiel for editiing.

So I have to dive into the advanced options.

How can I adress a parent's customfield? And do i have to take into account the special array type that a cascading select requires?

Accepted answers

Stefan Salzl

Hi @Jonathan ,

I´m not sure if I can follow your requirements 100% but the following community post seems similar to your question:

https://community.atlassian.com/t5/Jira-Service-Management/smart-value-for-cascading-select-field/qaq-p/1482635

Please let me know if this was helpful. Otherwise could you please describe your use case from a functional perspective? which problem you would like to solve with this rule? and furthermore a screenshot of your automation rule to get a better overview.

Best
Stefan

All comments

Stefan Salzl

Hi @Jonathan ,

I´m not sure if I can follow your requirements 100% but the following community post seems similar to your question:

https://community.atlassian.com/t5/Jira-Service-Management/smart-value-for-cascading-select-field/qaq-p/1482635

Best
Stefan

Jonathan_ugu3v4

Hi,

sure.

I want a specific issuetype of subtask to be updated with field values of a set of fields from the parent ticket. To be more specific:

When the subtask is created:

copy field "Prozessteam" from parent (single select field, no problem there)

copy field "Modul" from parent (cascading select field, not available from the standard field selection, so I have to use advanced settings.)

I got it to work now, here is what my JSON looks like

{
"fields": {
"customfield_15221": {
"value": "{{triggerIssue.parent.customfield_15221.value}}",
"child": {
"value": "{{triggerIssue.parent.customfield_15221.child.value}}"
}
}
}
}

this question was also helpful

https://community.atlassian.com/t5/Automation-questions/Copy-two-cascading-field-values-from-Parent-to-Sub-task/qaq-p/1632481#U2134430

Stefan Salzl

AWESOME job 💪 Good to know you got that working and thanks for sharing your solution with the community. This can be very helpful for other users with similar problems.

(side note: as an austrian community leader it´s always a pleasure to read some German terminology )

Best
Stefan

Jonathan_ugu3v4

yes - I know how frustrating it can be to find a previous question that would match ones own predicament but the possible answer was not properly documented

(btw. not only german terminology but also from austria )

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