Dear community,
I have jira soft and service Mgt, both are on cloud.
I set up a new service project for one of my customer. I also set a portal with a specific portal group, a specific organization, and add my customer external email address / user in it.
After the external customer email notification, "sign in" and connexion, I expected that he can access only to the only project he is declared on.
Unfortunately, removing the PORTAL_ID of the link he received by email: https://MYCOMPANY.atlassian.net/servicedesk/customer/portals/PORTAL_ID, he can access to :
https://MYCOMPANY.atlassian.net/servicedesk/customer/portals/ showing all my customer project and worst, he can access the forms to create tickets in the other projects.
Maybe dear community, you may help me to find a customer role or other administration stuff in order to block that strange behavior ?
Thanks a lot in advance for your appreciated help ;-)
