Unable to delete project

Question

Hi,

I tried to delete a project that was setup in JIRA. No issues were created in that project. But when delete was clicked. I got the following exceptions

Cause: 
java.lang.NullPointerException

Stack Trace: [hide]

java.lang.NullPointerException
 at java.util.concurrent.ConcurrentHashMap.putIfAbsent(Unknown Source)
 at com.atlassian.jira.issue.fields.screen.issuetype.DefaultIssueTypeScreenSchemeManager.getIssueTypeScreenScheme(DefaultIssueTypeScreenSchemeManager.java:101)
 at com.atlassian.jira.issue.fields.screen.issuetype.DefaultIssueTypeScreenSchemeManager.getIssueTypeScreenScheme(DefaultIssueTypeScreenSchemeManager.java:118)
 at com.atlassian.jira.bc.project.DefaultProjectService.deleteProject(DefaultProjectService.java:514)
 at com.atlassian.jira.web.action.project.DeleteProject.doExecute(DeleteProject.java:62)
 at webwork.action.ActionSupport.execute(ActionSupport.java:165)
 at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)
 at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:139)
 at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:168)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:69)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102)
 at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
 at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
 at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:213)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:140)
 at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
 at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
 at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
 at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:76)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:65)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
 at java.lang.Thread.run(Unknown Source)

Please let me know how this can be done.

-Athira

Nic Brough -Adaptavist- · Answer

That was the next suggestion - if indexing and integrity don't help, I was going to say you'll need to read the database to see what schemes are associated and if they're valid.  As it's hosted, you'll need to talk to Atlassian...

Bastiaan Jansen · Answer

This sounds like an issue in the database where the project is associated to a Issue Type Screen Scheme that does not exist. (you cannot remove something that is not there)

For your case I would suggest to create a support case so we can further look into this as you are not able to perform db queries on the OnDemand instance.

Athira K P · Answer

I tried re-indexing JIRA and deleting the project. It is giving the same set of exceptions.

But I am not able to associate any Issue Type Screen Scheme to the project. If I click 'select' link adjacent to 'Issue Type Screen scheme' , it is throwing the above mentioned exceptions