How to automatically add a label to a defect/issue if its assigned to a particular Triage category

Question

I need to automatically add a label to a defect, if its assigned to our triage category/assignment group.

Mark Segall · Answer

It's under project settings.  You can get there from this link:

https://YOURINSTANCE.atlassian.net/jira/servicedesk/projects/YOURPROJECTKEY/settings/automate#/tab/rule-library/withBanner

Gopalakrishnan Dhandapani · Answer

Thanks @Mark Segall

Can you help me with how to land into Automation page?

Mark Segall · Answer

Hi @Gopalakrishnan Dhandapani and welcome to the community!

It would work like this:

I'm using components in my example, but you could change that to whatever you're using for category/assignment group.

If you want this to be specific to a defect issue type, you could add a condition just before the edit issue action (Issue Type = Defect)