The new "View Issues" permission not working for Public (anonymous)?

Question

I have a company-managed project that grants the "Browse Project" permission to Public. Anonymous can view the project and the project issues; all is fine.

Then, I try to remove the "Browse Project" permission for Public and instead to grant the new "View Issues" permission to Public. The "View Projects" is not granted to Public because I don't want the anonymous to view the project; I just want to allow access to project issues.

As a result, when I try to access the issue as anonymous by using an URL like this "https://<myjiracloud>.atlassian.net/browse/DEMO-1", it does not work anymore. Instead, it redirects to the Jira login page.

If I also grant the new "View Projects" permission to Public, it works.

For me, it looks like the "View Issues" permission does not work as expected.

Do I miss something? Thanks in advanced for any help.

Danut M _StonikByte_ · Answer

Hi Ollie,

This is related to this: https://community.atlassian.com/t5/Jira-articles/Announcement-Introducing-two-new-permissions-to-replace-Browse/ba-p/2108241

On my Jira test instance the new options are available, but apparently they are not live yet on all instances.

Perhaps this new feature is still under development. Maybe the DEV team should be aware of this issue / behavior.

Thanks,

Danut Manda

Ollie Guan · Answer

Hi @Danut M _StonikByte_ ，

I think Browse Projects is required. btw, I don't see the "View Issues" permission, are you using any permission extensions?

Browse Projects = Ability to browse projects and the issues within them.

https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/?permissionViolation=true