Custom issue type - child parent relation

Question

Hi,

We have added Custom issue type in our Jira board (deleted the default one).

Now how can i add the custom subtask issue type to be child of the user story customer issue type?

- Have already checked Manage issue hierarchy  its not working for custom issue type

- i am with the administrator role

- we are having basic plan

- Grace

Grace_5i133s · Answer

Hi Francis,

Thank you for the reply.

i have done as you have explained and from Scheme when i am trying to associate a project, I am only able to see 2 projects there where as we have 8 active projects.

not able to find my project though.

-Grace

Francis Batilo_vmnw04 · Answer

@Grace, by default, any newly created Sub-task, be it the custom issue type or the out-of-the-box issue type, can be associated with any issue type within your instance. Can you check the following items for me?

* Are you able to add any sub-task on all your primary issue types?* If you can't, can you enable this in your settings and then try again* Configure sub-tasks | Atlassian Support

* Is the new custom sub-task included in your issue type scheme for the current project.?* If it isn't, you can add it up on your issue type scheme via project settings or modify the scheme directly on the issue settings page.