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Clear Assignee post-function doesn't work with default assignee

Alexey 'knari' Gerasimovich

We have the following issue: our project has a Default Assignee option set to 'Project Lead' (or to Component Leads, but even without components I see the same problem).

And then for some issue types (sub-tasks, for example), we would like to remove Assignee.

I put 'Clear Field Value' post-function for the Create transition and clear the Assignee field there. But it just does nothing. Any new issue is always assigned to the project lead after creation.

I have tried to change the position of the post-function, even putting it as the latest in the list. No results.

Does anybody know why? I have found one way to fix it with Automation, but I would like to do it without any Automation rules.

Accepted answers

Alex Koxaras -Relational-

Hi @Alexey 'knari' Gerasimovich

If you have an app, like JMWE, you can use a PF with a delay of e.g. 500ms. This means that the PF will run after Jira finishes with its automations. Jira automation used to be an app, and the automation rules run after the native automations. That's why your solution it's working with Jira Automation.

All comments

Alex Koxaras -Relational-

Hi @Alexey 'knari' Gerasimovich

Alexey 'knari' Gerasimovich

Thanks, @Alex Koxaras -Relational-

I expected something like this for Automation rules. But it is interesting why the PF doesn't work in this situation as I expect that the following 'Creates the issue originally' should be finished (including the default assign) BEFORE the next PF is executed.

Alex Koxaras -Relational-

It doesn't work because it run async. If that was going to work, I would place the PF after the "FIre Issue Created" event:

The issue is created
It fires an event
Jira listeners capture this event
Jira sets default assignee
The value of the assignee is cleared

Try that and let me know if that works.

Alexey 'knari' Gerasimovich

I tried it from the very beginning ;-) No result

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