Use smart values to calculate lapsed time in a transition

Samina.Shah

I am in a team-managed project and have full permissions within it.

I would like to use smart values to calculate the number of days between two consecutive statuses only for a Task issue type.

I have investigated using smart values with Advanced compare condition and I think I may need two of these components.

My question is how I can use the status of an issue to start the calculation of days until the next consecutive status.

Thanks

Heryclles Henrique do Nascimento

Jira does not bring the date of a certain status to consume in smart values, I had to create a custom field and an automation to save the date of a certain status

then you can use the smart value {{now.diff(customfield_name).businessDays}} to calculate the difference of days considering working days or {{now.diff(customfield_name).Days}} for any days.