Hello JIRA community,
I am looking for a process or methodology or an tool that will serve purpose of my team. We often get defects and incidents during the software development projects.
And we resolve the defects ideally.But we never go for the root cause analysis of the defect.
Like asking why the defect occured ? What is the root cause ? and so on
Ideally would be good to have such a process that find the root cause of the defect and offcouse documentation of these reports is always is good idea.
How do u look for this problem ? Is there any solution to this problem ?
Looking forward for the answers.
Vinnyyy
