As the title states, I have a form that has 1 request type that lands on the same project.
Example:
Form for Vehicle Collision Report.
Create a Request: Collision Feedback
^^^^ The above creates a ticket in our Vehicle Collision Project.
- The Goal is to add another Request type and from the same form submit tickets that will land on a different project.
Form for Vehicle Collision Report
Create a Request: Collision Feedback ----- (Lands on VEE Service Project)
Create a Request: Drive Feedback ----- (Lands on SEE Software Project)
I tried using an automation and it works but it creates a clone on SEE project but the original ticket in VEE has to go through certain parameters and required fields before closing so it's too messy for me.
Any other solutions?