nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to activate an SLA?

Hello everyone I have configured an SLA with Goal Type: Dynamic Duration but every time I create a ticket for the same SLA the SLA panel is displayed with an inactive status (see capture)

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Hi Absa,

I don't see inactive - I see that it is marked Finished because the issue is Done.

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