Automation rule: set multiple approvers

Paul Fechner

I have some automation in place which creates a number of related issues.  That piece works fine.

Where I am struggling is setting the approvers using 2 sources.

1. copying from the field called "manager"
2. hard coding a name.  for example "Bill Gates"

My code is below.  If I remove the second add block the code works.  However I do not know the syntax required to convert "Bill Gates" into what ever the Approvers field desires.

Would really love some guidance on this as I am sure this is simple.

{
"update": {
   "Approvers" : [
      {
         "add": {
                 "id":"{{issue.manager.accountId}}"
                }
{
         "add": {
                 "Bill Gates"
                }

       }
  ]
 }
}

 

Dirk Ronsmans

Hi @Paul Fechner ,

I believe the approvers field will expect an Array of approvers so you're missing some punctuation here.

Something like in the image below should work.

 

So going by your syntax I believe you are missing a "," between the 2 approvers.

{
"update": {
   "Approvers" : [
      {
         "add": {
                 "id":"{{issue.manager.accountId}}"
                },
{
         "add": {
                 "Bill Gates"
                }

       }
  ]
 }
}