more flexible triggers for automation

Question

Triggering a Jira automation rule outside of an issue ist very (too) limited for both development and production use. What I'd like to see:

* run a rule from advanced search / filters, applying it to all selected issues 
my current dirty workaround is to trigger a rule via bulk update (typically setting a label)
* run an automation rule from the rules list / rule details - especially for debugging a rule
* trigger rule via URL, e.g. from a Confluence page
* trigger rule from WebHook with less restrictions

Scheduled triggers are OK, but not everything is scheduled.

Arnd Layer · Answer

Hi @Charlie Gavey ,

why would I like to trigger an automation rule from URL / Confluence page?

This would be a rule that collects and provides information, e.g. send a list of issues via email or chat. Today I would use a scheduled trigger, which potentially creates a lot of unnecessary emails and many users already treat emails from Jira similar to SPAM.

A project manager could trigger the sending of such an info when necessary.

A Confluence page could easily contain such a URL while Jira itself does not really have a convenient place. Theoretically one could use a sidebar link, but one may have several such rules.

Charlie Gavey · Answer

Hi @Arnd Layer

Thanks for sharing these suggestions! Can you share any more detail about how you might use a trigger from a URL or Confluence page, to help us understand how we can support this use case?

If you’d like to chat to the Automation team, we’re always happy to learn more about how you’re using Automation and how we can improve - feel free to book a time that suits: https://calendly.com/cgavey/automation-feedback

Thanks again for taking the time to share this feedback.

Cheers,
Charlie

Dirk Ronsmans · Answer

Hey @Arnd Layer ,

You might want to raise this thru a ticket (https://support.atlassian.com/contact) so they can be registered on https://jira.atlassian.com/browse

Multi-select issues and run a rule from the issue list seems like a fun one!