How do remove statuses from workflows?

Question

I'm trying to remove unneeded statuses from workflows. I've already read articles on the community about duplicating the active workflow and removing the status from the inactive workflow.

The challenge is, the duplicate workflow is not an available feature for me, despite being a project admin.

Can someone shed some light on what the issue is?

Michael Andolfatto_a62ntx · Accepted Answer

Hi @Claire Schembri , welcome to the Community!

As a project admin, you mostly have permissions to associate existing configurations to your project. Adding or changing configurations is the job of the Jira admins, so you'll need to request assistance from one within your organization.

Configurations have the ability to be shared between projects in Jira, so this is in place to ensure that a project admin doesn't make a change without realizing it may affect users across the entire company.