nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

In customer notification comment added to the ticket by service desk agent is showing hidden

In customer notification comment added to the ticket by service desk agent is showing hidden to the customer.

Any Suggestion what may be the reason ?

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If you are the admin can you check Compliance settings...

[yoursite].atlassian.net/jira/settings/products/jira-service-management-compliance

replace [yoursite]

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If you are the admin can you check Compliance settings...

[yoursite].atlassian.net/jira/settings/products/jira-service-management-compliance

replace [yoursite]

Thanks jack, it’s fixed now.

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