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Unable to add kanban board to existing project

Brendon Lehman

Hello:

I have an existing project: VIP (Velocity Interactive Portal)

I am trying to create a new kanban board and have it be part of the above (existing) project. However, when I attempt to create a new board and add to the project, the project is not found. See attached screenshots. I can't create a new kanban either and use the same project name as it says it is already in use, but Jira will not find the project when I attempt to add it to an existing project.

I've checked the project settings and there does not seem to be anything that would prevent me from creating / adding a board (frankly there are zero settings related to this).

Please help. Thanks, Brendon

Screen Shot 2022-08-19 at 2.53.36 PM.png

Accepted answers

edwin vasquez_f9df79

Hello @Brendon Lehman

What level of permissions do you have in Jira? Could it be possible that you dont have permissions to that project?

Trudy P Claspill

Hello @Brendon Lehman

Welcome to the community.

Is the VIP project a Company Managed project or a Team Managed project?

Were you able to select "VIP (Velocity Interactive Portal)" from the pull down field for Projects when trying to create the new board?

Can you show us the View All Projects page showing the VIP project in the list?

I created a new project in my environment and named it

VIP (Velocity Interactive Portal)

If I type that text into the Create Board > Project pull down field and exit the field then I get the same message you see. If I instead pull down the field and select the project then I see this.

Screen Shot 2022-08-19 at 4.56.20 PM.png

You need to select the value from the list, not just type it in.

Additionally, if the project is a Team Managed project, those projects may not appear in the Project list for selection. You would have to create a Saved Filter that retrieves the issues from the Team Managed project and created the board based on the Saved Filter. Also note that you can't select a Team Managed project as the Location for a manually created board.

All comments

edwin vasquez_f9df79

Hello @Brendon Lehman

What level of permissions do you have in Jira? Could it be possible that you dont have permissions to that project?

Trudy P Claspill

Hello @Brendon Lehman

Welcome to the community.

Is the VIP project a Company Managed project or a Team Managed project?

Were you able to select "VIP (Velocity Interactive Portal)" from the pull down field for Projects when trying to create the new board?

Can you show us the View All Projects page showing the VIP project in the list?

I created a new project in my environment and named it

VIP (Velocity Interactive Portal)

If I type that text into the Create Board > Project pull down field and exit the field then I get the same message you see. If I instead pull down the field and select the project then I see this.

Screen Shot 2022-08-19 at 4.56.20 PM.png

You need to select the value from the list, not just type it in.

Brendon Lehman

The VIP project is team-managed project - I am the lead. See screenshot.

Screenshot shows all projects that shows the VIP listed.

Screen Shot 2022-08-24 at 10.34.08 AM.png

Trudy P Claspill

Hello @Brendon Lehman

When trying to create the new board were you typing in the project name? Did you get a list of possible matching projects and were you able to select "VIP (Velocity Interactive Portal)" from the pull down field for Projects?

Brendon Lehman

I am the Lead on the project. I have Admin and Member access.

Screen Shot 2022-08-24 at 10.56.22 AM.png

Brendon Lehman

Well, I can't seem to create a board under the project. I can't find the option now. When I click, 'create' -- all I'm getting are options under the project:

Screen Shot 2022-08-24 at 10.59.19 AM.png

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