In Confluence Cloud, the Widget Connector isn't displaying the videos I linked to Microsoft Stream. Previously, before cloud migration, I could link a video to Steam, YouTube, etc., and it would display a video thumbnail that played when clicked. Now, it no longer displays the video thumbnail, and the video doesn't launch when clicked (see image for example). Steps taken: * I tried re-entering the video links from Stream - no change * I tried adding the embed code instead - received error * I tried launching Confluence Cloud in Edge rather than Chrome - no change * I compared issue with a different video site url (YouTube) - no change Does anyone have advice on what's causing this and how it can be resolved? I appreciate your help.

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why isn't the Widget Connector Macros linking to videos?

Mayeso Ramsey Afolayan

In Confluence Cloud, the Widget Connector isn't displaying the videos I linked to Microsoft Stream. Previously, before cloud migration, I could link a video to Steam, YouTube, etc., and it would display a video thumbnail that played when clicked. Now, it no longer displays the video thumbnail, and the video doesn't launch when clicked (see image for example).

Steps taken:

I tried re-entering the video links from Stream - no change
I tried adding the embed code instead - received error
I tried launching Confluence Cloud in Edge rather than Chrome - no change
I compared issue with a different video site url (YouTube) - no change

Does anyone have advice on what's causing this and how it can be resolved? I appreciate your help.

Accepted answers

Ram

@Mayeso Ramsey Afolayan Did you find any work around for this issue?

All comments

Ram

@Mayeso Ramsey Afolayan Did you find any work around for this issue?

Mayeso Ramsey Afolayan

I'm afraid I didn't find any desirable workarounds. Ultimately, I just attached the video file to the page and used the multimedia macro to embed the video. My understanding is Confluence won't work with Stream unless you purchase a plugin for this. It should still work with YouTube and Vimeo, however.

Ram

I just found a fix, you can use "iFrame" macro, instead of direct URL, you have to use the "Embed code" option from Stream video when click "Share".

Note that you have to copy from where the double quotes starts and stop where it ends, right before "width" parameter starts.

For example, "https://example.xxxyyyyxxxzzzyyembed.create"

Mayeso Ramsey Afolayan

Awesome, @Ram ! That solved it. Thank you for sharing this info.

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