How can I determine the field bugging in a filter ?

Question

Hello,

We use filters to monitors multi-team activities since months.

They no longer run today.

The error message mentions "Not able to sort using field 'cf[21110]'

The issue is not clear for us to fix. We can't identify which field the number is refering to.

Thuan_ Do Dang · Answer

Hi @XRGABE ,

If you're not Jira admin, please tell your admin access this link to get customer field name for you. This screen is accessed by Jira admin only, you may not have enough permission to access it.

XRGABE · Answer

Thanks @Thuan_ Do Dang

I am not an Admin, I followed your link but it doesn't work for me.

XRGABE · Answer

I see the some fields name when filter is displayed as BASIC but don't find the one matching the code I search for.