Hi
How to write a JQL query to find Severity of a Ticket as shown in below Image
Severity = 2 - High
Regards
Shahzad
Hi @Shahzad Iqbal
If Severity is a single select list, then: severity = "2=High".
Hi @Alex Koxaras -Relational-
Thanks for the Reply
What I want is How to get current value from Severity field using JQL e.g.
Some Ticket may be of Severity = 1- Critical and some may have Severity = 2- High etc.
We have defined the following 4 Levels of Severity for the Tickets i.e.
Severity = 1- Critical
Severity = 2- High
Severity = 3- Medium
Severity = 4- Low
You can write a JQL with all tickets with a non empty severity value, e.g.
severity is not empty
and then you can add the column of Severity to your results and you can export the results if you want to.
Thanks @Alex Koxaras -Relational-
Make Sense.
I have developed my Alert using If Else to send email to Developer about the Time he has against Severity Level.
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