When I move an issue from one type to another within a project, the details on my issue details screen change. The issue types share screen schemes for this page. I am unsure where to fix this.Thank you!
Resolution:It seems that when an issue is transferred to a different issue type, the request type is removed and not set automatically, thus losing any configuration for that issue.THIS WAS INCREDIBLY FRUSTRATING TO DIAGNOSE.
Hi @Cameron Loperfido
Please go to Project Settings -> Request Type -> Find your type (Ex; Incident) -> Issue View and check the fields in screen and their order.
Hi @Tansu Akdeniz thanks for the reply,This is the request type linked to the issue type, as you can see it mirrors the initial field configurations.
Hello @Cameron Loperfido
It sounds like the issue layout differs between your issue types. Here's some more information that may help you.
Hi @Sam Nadarajan , the layout is the same amongst issue types:
It seems to act similarly to this issue:[JSDCLOUD-9230] Allow editing issue layouts of issue types without request types - Create and track feature requests for Atlassian products.
Ah I see - sorry it was frustrating but glad you figured it out and helped the rest of us on here!
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