How can I include Customer Satisfaction comments in a filter?

Question

I would like to export the customer satisfaction results including rating and comments. the default reports includes both, but I am unable to export the default Satisfaction report.

I want to create a filter to then export, but I am unable to find the Satisfaction comments to include in the filter.

Any help is appreciated!

Brant Schroeder · Accepted Answer

@Laura Hild you will need to vote for this feature request to get them added as an object in filters https://jira.atlassian.com/browse/JSDCLOUD-4317

If you look there is a workaround that uses automation to add them to a custom field.