Team autofill

Yael Piker

When I create a ticket and assign it to a team member, I would like his team will be assigned too automatically. 

For example: I assigned a ticket to John, and he is one of the developer's team members. 

I would like in the "team" object will be written "Dev". 

Thanks in advance 

 

Ste Wright

Hi @Yael Piker 

Are you still looking for a way to do this?

If yes, it could be done using Automation - can you clarify:

• What type of field is Team? Is it a custom field? Or the standard Team field used in Advanced Roadmaps?
• How many different Teams are there?

Ste