What triggers user invitation e-mails?

Luisa Sauerwald_2ht4s8

What triggers, next to the "Invite a teammate" function, invitation e-mails?

Our case: Without an explicit invitation via "Invite a teammate", users receive invitations to Jira Service Management. What else could trigger these invitation emails? And how can they be turned off?  

Thank you.

Dave Mathijs

Hi @Luisa Sauerwald welcome to the Atlassian Community!

Granting a JSM license + adding someone to the Service Desk Team project role of a project may also trigger a notification.