Create Issue using a Reporter email address

daniel_westerdale

Hi  am using the Create Issue V2 Action in a Microsoft Power Automate flow .

I ideally don't want to be storing the Jira IDs  in my application but instead, rely on my user's email address when they create an issue

 

I have so far not been able to create an issue with this any of the json snippets below

 

"reporter": {
"displayName": "firstname lastname"
}

"reporter": {
"name": "firstname lastname"
}

"reporter": {
"emailAddress": "firstname.lastname@company.com"
}

 

Does it mean I  need to locate the ID via one of api calls and them populate my snippet with the relevant user id?

daniel_westerdale

Actually the workaround is to persuade the business we need one template with an approver id and one without . Then programmatically, decided which template to use before calling the Power Automate Action. Works like a charm.