Automation rule for Issue Category field

Kelvin Tan_latabe

I am trying to setup an automation rule based on the Issue Category field. 

When I used the "Issue fields condition", the Category field is not selectable as it says Field no found.

Can I use the Advanced compare condition? E.g. I want to check if Category field is equal to value "ABC". How should I do it?

Joseph Chung Yin

@Kelvin Tan -

Thanks for your update.  As you already know that "Category" field you are referring is associated with Jira Work Management projects -

• https://support.atlassian.com/jira-work-management/docs/categorize-items-in-your-list-view/#Add-a-category

For this special field (in automation) usage, you cannot use it in "Issue fields condition" for condition testing.  However here is how you can used in the "Compare two value" condition -

1. To reference the field - syntax is {{issue.Category.value}} to obtain the value of the field.  (see my test example below)

 

I utilize the log action to test out my rule on the smartvalue usage always, it will ensure that I am getting the right field values from the smartvalue references. 

Here are a few links on how to debug your rules that I use all the time - 

• https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/
• https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Hope this helps

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.