Jira Cloud for Microsoft Teams: Issue # -> Link Preview / Unfurl

ben_seymour

We are investigating moving from Slack to Microsoft Teams. My team has a Slack channel connected to our Jira project, so that when I include an issue number in a message (e.g. TEAM-123), the Slack app for Jira Cloud responds with an unfurled link preview of the issue. Is there a way I can enable the same functionality in Jira Cloud for Microsoft Teams without setting up a custom bot to look for issue numbers?

Tony Knopp

Hey @ben_seymour 

We don't have automatic issue unfurling by key like the Slack app but we do have link previewing/unfurling, a 'message extension' that lets you send issues into the channel after searching and 'personal notifications'.

 

We have a Teams <> Jira Cloud app available and installation instructions can be found here:

https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/