One-way mirroring of multiple boards into one

Question

Hi community,

I have to start with little story that stands behind my question.

I'm managing multiple clients projects, each one with its own separated board, but handled by the same developers team I lead.
Beside that, there are some other clients not even using Jira to manage their task, instead they use TeamWork (same dev team here).

Since it's difficult to keep track of every single issue, plus when they are spread across two platforms, I currently use google tab sheet as a unified place. It includes issue name, link to Jira/TeamWork issue, priority, state, date of creation and many other informations. Even though it helps me with organization, it sucks at the same time, cause its a lot of manual work I don't have time for.

So I was thinking about unified Jira board, where all issues from other Jira boards would appear automatically and even change their status, showing new comments from the original issues during the issues life time. The important thing is to get new issues and everything around them to the one unified board, but for instance if I type a comment or change anything else in mirrored issue in unified board it must not get to the original one (hope, that make sense).

Of course, I would have to manually create tasks from TeamWork projects, but that's just something I already do, only in google tab sheet. Since our developer are used to work with Jira, they would at least keep the issues status up to date by themselves.

And finally my question: Is that even possible to do it the way I describe it above?

Thank you!

Nic Brough -Adaptavist- · Answer

No, there's no way to do that.

If you change things on an issue then all the boards displaying the issue will show that change.  They have to, they are a view of the issue, not a way to hide things.

Michal Frejka · Answer

Hi @Nic Brough -Adaptavist- , I actually use this on another project with many phases (each one with its own board) and it works quite well. Unfortunately, this solution I can't use in this case, cause everything I do in this unified board will also appear in original board, which some clients also see (I don't want to bother them with our internal communication).
Is there any way how to restrict appearance of new comments in original/clients boards if created in unified board?

Nic Brough -Adaptavist- · Answer

Yes, and it's surprisingly easy.

Boards are not containers for issues, they are a view of a selection.  You are probably using boards at the moment that select "Project = XYZ" for each project, but you'll need to check that before you do what I'm about to suggest.

The simple thing to do is run a search for "Project in (ABC, DEF, XYZ)", save it as a filter, then create a new Kanban board (you don't want to use scrum boards for overview boards), create if from your new saved filter, and that's it, you have an overview board.

You will probably want to add columns and maybe swimlanes to it, and maybe fiddle with how it decides issues should vanish when they are "done", but the board should do what you need for an overview.