How can I add our own DNS FQDN to the Jira URL

Question

We want to add our own FQDN "https://servicedesk.secureco.co" redirect to -> "https://ep2payments.atlassian.net/jira".

What would be the best way to get this done?

Does Jira allow additional FQDN and "URI redirect"?

Cheers,

Jami

Nic Brough -Adaptavist- · Answer

No, the same applies.

If you did map your DNS, it will actually work.  People can land on your DNS domain, it'll display your Cloud site (albeit probably with many problems if it's a dashboard view), and the first time they click on something they'll be taken to the atlassian.net address to continue their work.

Joseph Chung Yin · Answer

@Mahmud.Rahman -

As stated by @Jimmy Seddon , this is not possible regardless if it is .net  or .com.  You can submit a formal ask to Atlassian Support (https://support.atlassian.com) for any new suggestion from Atlassian.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Mahmud.Rahman · Answer

Correction; it will be within "atlassian.com" domain instead of the ".net".

Is this possible?

Regards,

Jami