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Change indexing language

Ueslei Rech Valentini

Hi !

We need a Portuguese - Brasil as indexing language. Actually, we are unable to change from English during the message above:

Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help.

Tnks

Ueslei

Accepted answers

Petter Gonçalves

Hello @Ueslei Rech Valentini

Thank you for reaching out.

As the documentation provided by @Brant Schroeder states, the Confluence indexing language can only be edited by a sysadmin. This type of credential is only granted to support engineers of Atlassian, and that's why the documentation states you must contact Atlassian support to change the indexing language.

I created an internal ticket to properly help you with this. As soon as you authorize us in the internal ticket, we should be able to change the indexing language to Portuguese as you need.

Thanks!

All comments

Brant Schroeder

@Ueslei Rech Valentini I am assuming that you followed the instructions here: https://support.atlassian.com/confluence-cloud/docs/configure-the-indexing-language/ I am assuming that you are not a sysadmin which means you need to submit a support issue to Atlassian here https://support.atlassian.com/contact/ to have them change it.

Ueslei Rech Valentini

@Brant Schroeder exactly. This brought me here...

Brant Schroeder

@Ueslei Rech Valentini do you know who your sysadmin is?

Ueslei Rech Valentini

@Brant Schroeder actually, I´m sysadmin.

Petter Gonçalves

Hello @Ueslei Rech Valentini

Thank you for reaching out.

I created an internal ticket to properly help you with this. As soon as you authorize us in the internal ticket, we should be able to change the indexing language to Portuguese as you need.

Thanks!

Sascha Ungar

Hi @Petter Gonçalves @Brant Schroeder

I have the same problem for my site.
I am on the Cloud Free Plan and would like to change the indexing language to "Deutsch/German" but can't because I am not a sys admin.

Although I am a organisation admin and created the site. It is super confussing for me.
My language is set to "German".

Could you please help me?
Thanks

Sascha Ungar

Bildschirmfoto 2023-02-06 um 12.48.41.png

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