Report a bug

Question

Does anyone know if I have a form on JSM that I use for test cases design, then If the test didn't pass for example on firefox, I want to put a button beside the test case to report the bug including its summary in Jira can this be achieved? please refer to this screenshot

What I want to do is :

I want to connect this section to a Jira field to create an issue ( and the issue type is a bug ) and the summary of the issue is what stated under this section

Please provide detail on your actual result

Joseph Chung Yin · Answer

In general, issue is created your JSM project using the Form configuration where you are actually linking Form's field back to yoru JSM issue field.

Once the issue is created in JSM, then you can therefore using Automation for Jira to assist your auto BUG creation process..

Currently, there is no further functionality in Automation for Jira to read off fields (where it is reside in the Form ONLY).  You will have to link them to actual JSM issue fields to use Automation for Jira to reference them.

Best, Jospeh

Sama Mohamed · Answer

yes I have used automation several times, but how to connect forms with Jira issues that's my confusion, like how to trigger the field inside the form that If an issue was stated in the form , to go to Jira and create this issue automatically

Joseph Chung Yin · Answer

Unfortunately it is not possible with FORM configuration.  The only thing I can think of is you may be able to use Automation for Jira to establish possible rule to automatically create an issue in your other Jira Software project.

Here is the link for Automation for Jira (it is available free in your CLOUD env already) - https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Best, Joseph