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How to display additional info on linked issues?

Inna S

Hi,

The information on a linked issue shown on the issue screen is limited to the issue key, subject, priority (icon), assignee and state.

I'm used to be able to display all kind of additional information, from both the built-in and custom fields, for example, version of the linked issue.

What is the way to surface an additional information on a linked issue in Jira?

Thank you,

Inna

Accepted answers

Dave Rosenlund (Trundl)

Hi, @Inna S. Indeed, there's currently no way to do this with Jira "out-of-the-box," and as @Rahul_RVS and @Hannes Obweger - JXL for Jira suggest by sharing info. about their apps., there are a number of Atlassian Marketplace apps that may meet your needs — including theirs.

If I may, I would suggest you conduct your own Atlassian Marketplace search using the criteria that matters to you.

For example, you are one Jira Cloud and you are looking for a way to view detailed information of your own choosing for linked issues. That search might look like this:

https://marketplace.atlassian.com/addons/app/jira/top-selling?hosting=cloud&moreFilters=cloudFortified&query=flexible%20view

Note that I used Jira, Cloud, Cloud Fortified (i.e., meets Atlassian security standards), and "flexible view." I tried with and without "linked issues" but adding it showed a bunch of apps that don't really do what state above.

Now you can craft your own search for the right (for you) app.

You may also want to check out this article about finding and evaluating the "right" marketplace apps.

How to Evaluate Jira Apps: Advice for Solution-Hunting

Hope this helps,

-dave

P.S. Full disclosure: I am also affiliated with a company that makes one of the apps that shows up in the search results (but so do many others).

All comments

Bill Sheboy

Hi @Inna S

I do not believe that is possible with out-of-the-box Jira Cloud.

There are several open suggestions to enable configuration of those fields, such as this one: https://jira.atlassian.com/browse/JRACLOUD-36490

Kind regards,
Bill

Hannes Obweger - JXL for Jira

Hi @Inna S

just to add to Bill's answer: If you're open to solutions from the Atlassian Marketplace, you may want to explore some of the hierarchy-focused apps in the Marketplace.

E.g, my team is working on JXL for Jira, a full-fledged spreadsheet/table view for your issues that allows viewing and inline-editing all your issue fields (including all custom fields). JXL can also show your issues in their hierarchy - either based on the built-in parent/child relationships, or based on issue links, or any combination of these. As you can freely configure the data to be shown in the table, this should nicely solve your use case:

Hope this helps,

Best,

Hannes

Rahul_RVS

Hi @Inna S

If you are fine with a mktplace app, you can have a look at our add-on to get this data.

Issue Hierarchy Reports

and generate insights such as:

- View the full Jira Issue Type hierarchy of Linked issues,
Portfolio/Advanced Roadmaps, Epics, and Subtasks up to 10 levels.

- % complete based on time spent and story points at each hierarchy level

- Sum up Time Spent, Org Estimate, Time Rmng, custom number
fields

The app allows you to add your custom fields on the report screen.

Links HIerarchy.PNG

Dave Rosenlund (Trundl)

If I may, I would suggest you conduct your own Atlassian Marketplace search using the criteria that matters to you.

Now you can craft your own search for the right (for you) app.

You may also want to check out this article about finding and evaluating the "right" marketplace apps.

How to Evaluate Jira Apps: Advice for Solution-Hunting

Hope this helps,

-dave

P.S. Full disclosure: I am also affiliated with a company that makes one of the apps that shows up in the search results (but so do many others).

Inna S

Thank you, @Dave Rosenlund _Trundl_ , this is a very valuable suggestion. Will definitely explore the options.

I have a lot of security related concerns with regards to the marketplace apps, so was hoping to do without. But I guess, this is what we have.

Thank you for your help.

Inna S

Thank you, @Rahul_RVS .

In this specific question I mean the information present on the issue screen, where there is a line for every linked issue.

In our old system this was super easy and flexible, so I thought I might be missing some configuration, but apparently I'm not.

Inna S

As I still have an access to our old app, I thought I would share the view I am looking for.

You see, this is the individual issue 'card'.

It has a tab called Dependencies.

That has two tabs: predecessors and successors.

Where all the related items are displayed. And any user can choose

a) what fields of the related items should be presented,

b) in what order

c) in what sort order

d) how they should be filtered

So far I see nothing that would be remotely similar to this functionality in Jira or in any of the marketplace apps.

Mehmet Can Kırtaş _ALMBASE_

Hi Inna,

You could use our add-on Jira Fields & Reports Extensions to display fields of related issues such as linked issues.

Additionally, Field and Reports Extensions provides a custom search and report panel. It is also free!

Best,

Mehmet

Bill Sheboy

Hi @Mehmet Can Kırtaş _ALMBASE_

When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see:

Atlassian Community online guidelines for Marketplace and Solution Partners

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723

Kind regards,
Bill

Mehmet Can Kırtaş _ALMBASE_

Hi @Bill Sheboy,

Thanks for the heads up, I edited my answer.

Best regards,

Mehmet

Inna S

Thank you, @Mehmet Can Kırtaş _ALMBASE_ .

Unfortunately, our policy-in-the-making is to only use Marketplace apps that are cloud fortified and this application is not.

But it looks promising and I'll keep an eye on it should the status change.

Elyes Gannoun [Elements]

Hello @Inna S ,

I'm Elyes, a Product Manager at Elements.
If you are fine using a marketplace app, we can show additional custom fields (versions are supported) for displayed linked issues with our new codegeist winning application.

Elements Overview - custom display for related issues

Get direct access to related issues (linked or matching a JQL), and more:

Display related issues on the customer portal
Display relevant data from related issues
Edit custom field values directly from an overview
Transition related issues without changing context
Choose which location suits you best (Issue panel or in the Glance view)

Try it out! And if needed, you can read our documentation, reach out to our support team or share your feedback with me.

Inna S

Hi, @Elyes Gannoun [Elements]

the app looks promising.

At this point I'm looking at keep the number of the marketplace apps to the minimum.

But I'll watch the developments and wish you the best of luck!

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