"Original Estimate" not imported during Bulk Issue importing

Question

Hi,

I'm trying to import issues into a project, and the field "Original Estimate" is not imported.
The point is, I have a column "Original Estimate [s]" in my .csv file (in seconds), and JIRA reads it, but the issue is created without any value in the correspondent field.

Please see the pictures:
1st shows the import setup, the 2nd shows the result.

Thanks in advance,
Tiago

Tiago S. · Answer

Hey @Trudy P Claspill, sure! I asked a similar question few months ago, and your help was decisive. Thanks again!

About the project, it is a Company-managed Software project. I'm using it to plan and manage personal stuff (not company-related).

I'm trying to import a two-row csv file, as a test. The values are 600 and 2400 seconds.

Prints:
1) The screen I see when importing issues from .csv file
2) .csv file
3 and 4) Imported issues

Trudy P Claspill · Answer

Hello @Tiago S.

I think you and I discussed a precursor to this in another post. :)

https://community.atlassian.com/t5/Jira-Software-questions/How-to-set-up-issue-importing-with-original-estimate/qaq-p/1971331

I found that if I go through the Bulk Import option on the search screen then the mapping shows "Original Estimate". If I go through administrator screens (gear > System> External System Import), then the field shows "Original Estimate (in seconds)".

For me, both methods successfully updated the Original Estimate value when I imported to both Team Managed and Company Managed Software projects.

Are you importing to a Team Managed or Company Managed project? A Software, Business, or Service project?

What is the exact value you have in the CSV file for the Original Estimate value?

Can you show a screen image of one of the imported issues in Jira showing the Original Estimate field?

Tiago S. · Answer

Hi @Trudy P Claspill , thanks for your answer.

The option "Original Estimate (in seconds)" is not available in my settings. The time tracking settings are the same as yours: