Email Domain Verification - AWS Route 53

Question

Hey All,

Trying to verify an email domain but it keeps saying the TXT record (include:_spf.atlassian.net) is missing but it isn't, i'm using AWS Route 53 for my DNS Service, is this a known bug or me just going crazy? I've checked the record and it all seems correct, any advice is appreciated!

Henry_u407qn · Answer

You have to add it to the existing entry

Alex Rodriguez_xpgo4r · Answer

Thank you for helping out @Enhesa IT Support But in my case, I have already taken my "unamed" record name for another verification. There is any other way to do it in AWS Route 53?

Enhesa IT Support · Answer

* For the TXT entry in Route53, don't use/create an "@ entry (like explained in the email validation Atlassian process) but use the unamed one (leave the TXT entry name/key empty and only provide the value * This will validate the email part, now the domain validation will be problematic (because also using the unamed TXT entry). To have both, you need to put both values between " in that unique unamed TXT entry in route53* "atlassian-sending-domain-verification=XXXXX-XXX-XXXX" "atlassian-domain-verification=YYYYYYYYYYY" * You can see the result by using this online DNS lookup tool* https://mxtoolbox.com/SuperTool.aspx?action=txt%3a&run=toolpage* replace by your domain