I need to know how long the ticket was stuck in each of my project statuses.Example: From Open to In Progress how much time has passed between them.
Hi @Maurício Medeiros Lima
There are a couple options here.
1. You can create a custom dashboard and add the gadget called "Time in Status" to it. The gadget will require a filter or a project to be linked to.
2. You can use plugins available on the market place. Example: Time in Status
Regards,Eugenio
Thank you very much Eugenio. Is there a no plugin option?
Yes, by using the custom dashboard.
To do so, create a Dashboard from your Jira main menu, add the gadget called Time in Status and configure as attached. The result will be a line chart showing the average time in status.
Thanks again Eugenio! I will use your tips!Hugs!
If you are fine with a mktplace app, you can try out our add-on to get this data.
Time in Status Reports
The main features are as below
Maybe this answer will be helpful for you or other community members.
Here you can check out different options (built-in and plugin):
Jira reports for Average time spent in status
You can try:
The last two apps are developed by my team. Let me know if you have any questions.
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