hi there,
I am wondering if we can have more than one service portal. I'd like to have a portal per business unit so they know where to go for logging the appropriate requests.
Thanks,
Valentin
hello @valentin_perez . Welcome to the Atlassian community!
It's one portal per JSM project. So, each business unit would be a JSM project. These portals would then be tied together in the Help Center portal.
Thank you @Robert Wen_Cprime_ if I understand correctly, when the person lands in the help center portal, would they see a "tile" that routes them to their portal or, can they have their own portal?
say a portal for IT, a portal for Marketing, a portal for customer service, etc, etc
thanks again
Yes, whatever name you give the JSM project, that's what will show as a "tile" on the Help Center portal. Clicking on the "tile" takes them to the individual portal.
There can also be separate URLs for the individual portals.
Hi team, we have several projects, and i would like the user of a form, not to see other portals and other forms. how to restrict?
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