Jira REST API call for issue create failing

Question

Hello All,

One of the scripts to create issues using REST API is giving the return code 400, with the following message:

Truncated server response: {"errorMessages":[],"errors":{"reporter":"Field 'reporter' cannot be set. It is not on the appropriate screen, or unknown."}} (use muteHttpExceptions option to examine full response)

This is after the script defines the reporter and the user credentials used to execute the script have the relevant permissions on the project. This screen scheme has also been validated, and the create screen has the 'Reporter' field.

Code segment is as below:

var data = {
    "fields": {
      "project": {
        "key": "ABC"
      },
      "issuetype": {
        "name": "Story"
      },
      "reporter": {
        "accountId":"622724d2302c6b006af51ec4"
      },
      "summary": summary,
      "description": {
        "type": "doc",
        "version":1,
        "content":[
          {
            "type": "paragraph",
            "content": [
              {
                "text": description,
                "type": "text"
              }
            ]
          }
        ]
      }
    }
  };
The Atlassian documentation available here, mentions setting the reporter differently. This has also been tried but still gets the same error.
Has some on seen this behaviour previously?
Looking forward to hearing from community experts on how to resolve this.
Thanks
Gaurav

Bob Lopez · Answer

@Gaurav did you figure this out? I'm having the same problem with the exact same error message.

Gaurav_0av1h6 · Answer

Hello @Matt Doar

Yes, this is a company-managed project in Jira Cloud, a standard subscription.

The reporter field is visible on the Create Issue screen and the user (myself) does have the Modify Reporter permission in that project.

Thanks,
Gaurav

Matt Doar_tzgiej · Answer

And the account used may need to have the Modify Reporter permission in that project