How to populate a custom field during issue status change

Question

Hi,

I want to populate a customer field named RCA (Root cause analysis) when the Jira issue status is marked or changed to "Closed" or "Done" or "Not a defect"

This custom field should be mandatory to fill during status workflow transition as mentioned above.

Please suggest how to achieve this.

Aron Gombas _Midori_ · Answer

It is not possible with native Jira Cloud features, even Atlassian suggests using this app :

https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?tab=overview&hosting=cloud

See the fields required validator!

John Funk · Answer

Hi Abhinay - Welcome to the Atlassian Community!

You should place a Required Field validator on the transition to each of those statuses.