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Add value Cascading List Automation

Marcelo Ignacio Cid Abud

I am trying to create an automation that adds a value (cascade list) to a ticket when it goes from the backlog state to in progress but I have not been successful.

The first choice is a bug and the second is an incident
Try this way:

{
"fields":
{
"customfield_10882": {
"value": "{{customfield_14967}}",
"children": {
"value": "{{customfield_15052}}"
}
}
}
}

Can anybody help me ?

Accepted answers

Bill Sheboy

Hi @Marcelo Ignacio Cid Abud -- Welcome to the Atlassian Community!

You seem to be matching the how-to from the documentation: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Cascading-select-custom-field

However, depending upon the field types/values you may need to reference the correct attributes. Please see this similar post's question for an example:

https://community.atlassian.com/t5/Jira-Software-questions/Re-Jira-Automation-Cloud-Cascading-Fields-Copied-from/qaq-p/2030873/comment-id/196924#M196924

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Marcelo Ignacio Cid Abud -- Welcome to the Atlassian Community!

You seem to be matching the how-to from the documentation: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Cascading-select-custom-field

However, depending upon the field types/values you may need to reference the correct attributes. Please see this similar post's question for an example:

https://community.atlassian.com/t5/Jira-Software-questions/Re-Jira-Automation-Cloud-Cascading-Fields-Copied-from/qaq-p/2030873/comment-id/196924#M196924

Kind regards,
Bill

Marcelo Ignacio Cid Abud

Hi @Bill Sheboy

I tray with both link but i had no results.

What I am trying to do is that when an issuetype "bug" is created, automatically the field "category by type of issue" (which is the drop-down list with several options) automatically complete the field assigning the option Bug -> Incident

Bill Sheboy

I am a bit confused by what you are trying, as you note triggering on the issue create and then seem to reference other fields in the JSON edit.

Would you please post images of your complete rule and the audit log details showing the execution? That may provide more context.

And also, it is possible the edit is using the incorrect values. Please try this:

find an example issue (bug) which as the fields manually set correctly
use the information in this how-to article to look at all of the smart values for that issue, and compare them to what you are trying to set in the rule for the cascading field: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Marcelo Ignacio Cid Abud

Hi,

This is my rule

Captura de pantalla 2022-08-04 101150.png

{
  "fields": {
    "project": { 
      "key": "REST"
     },
    "summary": "Issue created from REST API",
    "issue type": {
      "id": "1"
     },
    "customfield_10300": {
      "value": "Bug",
      "child": {
        "value": "Incident"
      }
    }
  }
}

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