nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Close issues when a link is added to them of the type 'Duplicates'

Hadas_y0lqk4

I wish to close issues when they are set as 'Duplicates' of another issue. The problem is that many times this is done by setting the other issue link as 'Duplicated by' and not by editing the specific issue itself.

I've created an automation triggered when an issue is edited and used a branch for finding all other issues which are marked as 'Duplicates' however for some reason it does not work.

It did work when I tried the reverse direction.

So is there a way to trigger the rule on the 'other issue' since in a way it was edited.

To summarize: What I want is that when I link two issues as 'Duplication' the one that is set to 'Duplicates' the other will be closed.

Accepted answers

Trudy P Claspill

Hello @Hadas

Can you show us the details of the rule you created? It is difficult for us to suggest how to fix it or debug why it is not working without those details.

All comments

Trudy P Claspill

Hello @Hadas

Can you show us the details of the rule you created? It is difficult for us to suggest how to fix it or debug why it is not working without those details.

Hadas_y0lqk4

Screen Shot 2022-08-01 at 18.50.40.png

Trudy P Claspill

The rule you need can be found in the Automation Library. It is called Close Duplicate Issues.

Whether you select "duplicates" or select "is duplicated by" when you create the link, the issue in the linking that gets the "duplicates" setting is the one that gets closed.

Screen Shot 2022-08-01 at 10.10.26 AM.png

Hadas_y0lqk4

Where does it says in the rule that the issue with the "duplicates" is the one that is closed?

Sebastian Pechhold

Hi, i have a problem.

I want to close a newer issue (issue that is linked to an existing issue (issue A) with "duplicates" or "is duplicated by" (i don't get the difference).

What i do:

open issue B
link it to issue A with "duplicates" or "is duplicated by"
Issue A gets closed (but i want issue B to be closed)

What i tried:

Screenshot 2023-03-10 at 09.01.00.png Screenshot 2023-03-10 at 09.08.52.png

Trudy P Claspill

Hello @Sebastian Pechhold

This post already has an Accepted Answer. Please start a new Question for your request for assistance, as it appears you need some guidance on understanding the Duplicate link type as well as the automation around modifying linked issues.

<edit>

I see now that you did already create a new question, before I posted the above response.

https://community.atlassian.com/t5/Jira-Software-questions/Automation-Linking-and-transitioning-duplicates-not-working/qaq-p/2295296

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud